要求损害赔偿

Lodge your claim as soon as possible\r\n

We try hard to prevent negative impacts on the community's safety and wellbeing while we do our work. However, we realise unfortunate events do happen. If you've been injured or your property has been lost or damaged because of work we’ve done, we will investigate. Please complete an Incident notification form (118KB) right now to lodge a claim for the damage we've caused. Be sure to include photos and any other relevant documentation.

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尽快提出索赔

我们努力防止在工作时对社区的安全和福祉产生负面影响。但是,我们意识到确实发生了不幸的事件。如果您受伤或由于我们完成的工作而丢失或损坏了您的财产,我们将进行调查。请完成事件通知表(118KB)马上提出对我们造成的损害的索赔。确保包括照片和任何其他相关文档。


How your claim will be managed\r\n

We will:

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  • tell you we've received your claim within 5 days
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  • fully investigate your claim
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  • contact you if we need more information – you may need to get 2 quotes to support a property damage claim
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  • arrange an independent investigation if necessary
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  • tell you the outcome of the investigation when it's finished.
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如何管理您的索赔

我们将:

  • 告诉你,我们在5天内收到了您的索赔
  • 充分调查您的主张
  • 如果我们需要更多信息,请与您联系 - 您可能需要获得2个报价来支持财产损失索赔
  • 必要时安排独立调查
  • 告诉您调查完成后的结果。

How you can help with the process\r\n

There are things you can do to help make the process run smoothly. Please:

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  • write clearly
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  • answer all sections on the form
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  • attach all supporting evidence, including the circumstances surrounding the incident, receipts, quotations and photos
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  • sign the form – we can only review claims where the person making the claim has signed the declaration.
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您如何为过程提供帮助

您可以做一些事情来帮助使过程顺利进行。请:

  • 清楚地写
  • 回答表格上的所有部分
  • 附加所有支持证据,包括事件的情况,收据,报价和照片
  • 签署表格 - 我们只能审查提出索赔的人签署声明的人的索赔。

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