损害赔偿要求

Lodge your claim as soon as possible\r\n

We try hard to prevent negative impacts on the community's safety and wellbeing while we do our work. However, we realise unfortunate events do happen. If you've been injured or your property has been lost or damaged because of work we’ve done, we will investigate. Please complete an Incident notification form (118KB) right now to lodge a claim for the damage we've caused. Be sure to include photos and any other relevant documentation.

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尽快提出索赔

我们在开展工作的同时,努力防止对社会安全和福祉造成负面影响。然而,我们意识到不幸的事情确实发生了。如果您因我们的工作而受伤或财产损失,我们将进行调查。请填写事故通知表格(118KB)现在就我们造成的损失提出索赔。一定要附上照片和其他相关文件。


How your claim will be managed\r\n

We will:

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  • tell you we've received your claim within 5 days
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  • fully investigate your claim
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  • contact you if we need more information – you may need to get 2 quotes to support a property damage claim
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  • arrange an independent investigation if necessary
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  • tell you the outcome of the investigation when it's finished.
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你的申索将如何处理

我们将:

  • 我们将在5天内收到你方索赔
  • 全面调查你的索赔要求
  • 如果我们需要更多信息,请联系您-您可能需要获得2个报价来支持财产损害索赔
  • 如有需要,安排独立调查
  • 调查结束后我会告诉你结果。

How you can help with the process\r\n

There are things you can do to help make the process run smoothly. Please:

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  • write clearly
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  • answer all sections on the form
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  • attach all supporting evidence, including the circumstances surrounding the incident, receipts, quotations and photos
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  • sign the form – we can only review claims where the person making the claim has signed the declaration.
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你如何在这个过程中提供帮助

你可以做一些事情来帮助这个过程顺利进行。请:

  • 写清楚
  • 回答表格上的所有部分
  • 附上所有证据,包括有关事件的情况、收据、报价和照片
  • 在表格上签字-我们只能审查提出索赔的人已签署声明的索赔。

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